Miles Self is likely the only Urban Entomologist BCE (Board Certified Entomologist) here in the city of Houston.  He is a 2007 graduate from Texas A&M University  and has already received the much sought after BCE Certification.   In his specialty, their are only about 366 in the world!!  "Earth friendly" is an approach used by Miles Self, founder of Pest King. With over 40 years working with environmentally regulated materials , he has seen the use and overuse of toxic substances in an attempt to solve problems. "If you think about it," Miles says, "we are spreading materials around our homes designed to act as nerve agents, infertility and carcinogenic or cancer causing agents on the bugs we hate. It doesn't take a rocket scientist to know the effects these chemicals can have on us."

True... So how do we kill the little pests, without killing ourselves? By using what he calls "a cleaner, gentler pest management system," Miles Self can put to rest any thoughts about poisoning ourselves and our earth. His first step is to spend time closely inspecting and determining the entry points of' the pests. Then, his knowledge of insect's life cycles, habits and favorite places of travel are used to precisely place the specific bait for all, yes all of the common pests (over 46) here in Houston) that we commonly see.  No more blankets of spray over the entire house. No more removing dishes or food from the kitchen... And no more bugs!
Self wonders why, customers call to get rid of one specific bug. Keep them all out, and be done with it. It is far less costly to do it that way than by making pest control company's rich by doing them one at a time, Self says. This is pest control at its best...Never again do we see technicians spray nasty stuff around our valuables in our home.

It's that simple.

Miles assures only a personable college-educated technician will treat your home, with same day service, a full year of continuous and unlimited re-treatment, and a 24 hour emergency hot-line are all part of his cleaner, gentler pest management system.

The Pest King 100% No Risk Guarantee!

As the owner, I want you to be super-pleased---in fact, absolutely delighted with every pest control job we do.  So every job comes with our ironclad, risk-free guarantee.  What does that mean?  Simply this:  If you aren't happy with our work, we'll exterminate the area again for free.  Or you can have your money back.  It is your choice!  Many companies do not guarantee their work. But I do, absolutely nothing is more important to me than your complete and total satisfaction.  I  stand
behind every job 100%. 

Is that bold?  Yes.  Is that strong?  Yes.  Is that risky?  No, not at all!  Think about it this way:

Pest King gets only about 4 calls per year for us to come back and redo a job.  That's not very much, and no one has ever asked for their money back!  BUT do you know how many people who were hesitant went ahead with Pest King because of it?....Tons.

Because of our  ultra strong guarantee, people think  we are completely confident in our work (which we are) and they develop trust

We don't think anyone should be in business if they don't guarantee their work!  If you aren't confident in what you do, do something you can be confident about.

What more could you want?

Commitment to professionalism, coupled with dedication to superior customer support, has resulted in ownership of a large share of the pest control market for PEST KING.

"Sure we're in the business to kill bugs," says Self. "But really we're in the 'people' business." And concentrating on the people in his organization - staff as well as customers - has led to PEST KING'S success.

Good people key to success

First and foremost, hiring good people is a key factor in building company image. "The people we hire are why we're successful. And our people are happy," Self says. It's also essential to hire personnel who can communicate effectively with customers because they're not just selling a product or the company, they're also selling their knowledge of the product and application abilities as well. "Today's customers want to understand a product - what it is and how it works. And you need to be prepared to answer their questions, and do it effectively," he says.  Many times, Miles Self will personally make inspection/presentation service calls to stay in intimate contact with his clients...his primary purpose is to insure the client has the "feeling" and assurance that their problems are his concern.  He often says "We treat you like a valued person...not a number ."  

Image reflects service

If a picture is worth a thousand words, then an image relates even more. Company personnel, equipment, trucks, literature and policies are just a few of the things that can project the company's image. According to Self, that tells the customer what type of service you're going to provide for them. "We offer a professional image. And people want that. They want somebody who looks clean, educated and who can speak well," Self says. "And when our vehicle arrives in front of a customer's home, they see a white, clean and properly marked vehicle that looks professional, not a run-down truck our customers would be embarrassed to have out front."

Self's substantial community and civic involvement also demonstrates a commitment to the economic growth and well-being of the Houston community to his customers. Self makes significant contributions of time and resources to civic and non-profit organizations to benefit his community. And this "partnership" with the Houston community has played a key role in the success of  PEST KING.

Dedication to quality service and support

PEST KING gives his customers the same type of quality customer support through education, communication and follow-through.